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Providing Quality

in Te Tairāwhiti

Whānau Support

Support Services We Provide

We offer a range of home care services to assist you with either short term recovery, long term recovery or maximising your independence and also private care for those who may just need a little help. For more information, please visit the 'Services' page or click the links below

Home Help Support

Get help with all kinds of household tasks, to ensure your house is clean and tidy

Personal Care Support

Discreet and respectful support  with daily tasks of a personal nature

Complex Care Support

Expert support for your complex care needs, so you can enjoy the things that matter most

Transport Support Service

Assistance getting from A to B, with support from our friendly team if you need it

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Child Care Support

Sleepover Support Service

Wakeover Support Service

24 Hour Support Service

We can do the school drop offs, pick ups and also care for your little ones while you recover

Extra security knowing that someone is there to assist should you need it during the night

Sleep well with the knowledge that someone is there to support your needs at night

Quality care from morning till night, including sleepover or wakeover options

Care that is Accessible to Whānau

Government Funding

Check with your Doctor to see if you qualify for ACC funded supports or Hospital funded supports

Private Funding

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Self funding can be a great solution if you're either waiting for government funding or you are not eligible for government funding

Insurance Nursing Funding

If you have Health Insurance, ensure your policy covers you for nursing services. You can check this by contacting your provider

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Why Choose TPA?

A commitment to our whānau and community

We carefully screen your team to give you the best possible experience. You have the ability to select and decide, who is right for you

A focus on quality support

Our new staff receive one on one training from our Training Manager. This is to ensure that at a minimum, all staff are able to provide Home Help Services in a professional and respectful way

Clear and consistent communication

You'll be informed every step of the way, thanks to our trusty system which allows you to view rosters, see changes and keep up to date with your team. You'll also have direct contact with our Gisborne or Tairāwhiti Coordinator

Culturally sensitive approach

We are a family owned and operated company who are proudly Māori. We understand tīkanga and the importance of manaakitanga. Whether you are Māori or not, we respect all cultures

We prioritise ongoing training and support for our staff

Our staff will undergo competency assessments which we renew annually, to ensure a sustained knowledge base. We also encourage further training to upskill

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